"Personal Information" is information about You that is personally identifiable to You, such as Your name, address, e-mail address, or phone number, payment and billing information, as well as other non-public information that is associated with the foregoing. "Anonymous Information" means information that is not associated with or linked to Your Personal Information; Anonymous Information does not permit the identification of individual persons.
From Eastern Long Island - (631) 283-4600 From New York City - (212) 362-8400
Collection of Personal Information
If You purchase or reserve travel or purchase other products via this Site, We collect Your Personal Information needed to process the reservations and/or sales transaction, and use the information to process Your payment and to provide the travel service You purchased.
Personal Information You Provide to Us
We collect Personal Information that You submit to Us voluntarily through the Site.
If You are purchasing travel or a product via the Site, We collect the following information You provide to Us: Your first and last names, phone number, email address, mailing address, and billing address, if different from Your mailing address.
When You contact Us by sending Us an e-mail, We will collect Your name, e-mail address and information contained in the e-mail You send Us.
When You respond to a customer satisfaction survey from Us or We collect Your name and email address.
If You choose to receive product or travel related update information from Us, We collect Your name and email address.
Personal Information Collected Via Technology
As You navigate the Site, certain information may also be collected passively, including Your Internet protocol address ("IP address"), browser type, domain names, access times, and operating system. We also use "Cookies" and navigational data like Uniform Resource Locators (URLs) to gather information regarding the date and time of Your visit and the information for which You searched and which You viewed. This type of information is collected to make Our products and services more useful to You. In some of Our emails to You, We will use a "click-through URL" to make Your experience as easy as possible. When You click on one of these URLs, You pass through Our web server before arriving at Your destination website. Tracking click-throughs helps Us determine Your interest in particular topics and helps Us measure the effectiveness of Our customer communications.
An "IP Address" is a number that is automatically assigned to Your computer when You use the Internet. In some cases Your IP Address stays the same from browser session to browser session; but if You use a consumer internet access provider, Your IP Address probably varies from session to session. We track IP Addresses solely in conjunction with session cookies to analyze the traffic on Our Site.
"Cookies" are small pieces of information that a web site sends to Your computer's hard drive while You are viewing a web site. We may use both session Cookies (which expire once You close Your web browser) and persistent Cookies (which stay on Your computer until You delete them) to provide You with a more personal and interactive experience on the Site. Persistent Cookies can be removed by following Internet browser help file directions. If You choose to disable Cookies, some areas of the Site may not work properly.
Personal Information We Receive From Other Sources
We may receive Personal Information about You from other sources like postal mail, telephone or fax. We may add this information to the information We have already collected from You via the Site in order to improve the products and services We provide.
Use of Information
If You opt-in to receiving the following communications from Us, Personal Information You submit to Us is used either to respond to requests that You make, send You press releases, general informative announcements, and other general information about Us or Our products, or to aid Us in serving You better. Our customers will always have the right to opt-out of receiving product update information from Us at any time. You will be given the opportunity to opt-out of receiving further communication from Us at the bottom of every email We send to You.
If You have not opted-in to receiving communication from Us, We will not contact You unless You place an order for a product via the Site and We cannot process the order for any reason. At this time, We may contact You to request the additional or corrected information required to complete the processing of Your product order.
As described in more detail below, in order to perform Our services, We may disclose Your Personal Information to third party vendors. We may also use Your Personal Information to provide You with information regarding changes and upgrades to the Site, unless and until You request not to receive such communications from Us.
We may create Anonymous Information records from Personal Information by excluding information (such as Your name) that make the information personally identifiable to You. We may use this Anonymous Information to analyze request patterns and usage patterns so that We may enhance Our products and services. We reserve the right to use and disclose Anonymous Information to third parties in Our discretion, including for internal business analysis, and to provide aggregate demographic data to Our various partners.
Disclosure of Personal Information
However, We may share Your Personal Information with third parties to process payments, or to provide You with access to the Site. These third parties are required not to use Your Personal Information other than to provide the services requested by Us and are bound by confidentiality agreements with regard to their use of Your Personal Information. You expressly consent to the sharing of Your Personal Information with Our contractors and third party service providers for the sole purpose of providing Our products and services to You.
Regardless of any choices You make regarding Your Personal Information (as described below), We may disclose Your Personal Information (1) if We believe in good faith that such disclosure is necessary to (a) comply with relevant laws or to respond to court orders, or (b) to protect and defend the rights or property of Us or third parties; or (2) in connection with investigating and preventing fraud.
Your Choices Regarding Your Personal Information
We do not intentionally gather Personal Information about visitors who are under the age of 13.
We use commercially reasonable efforts to protect the security of Your Personal Information by using industry-standard security technologies and procedures to help protect Your Personal Information from unauthorized access, use, or disclosure. We safeguard the security of the data You send Us with physical, electronic, and managerial processes. We highly recommend that You take every precaution to protect Your Personal Information when You are on the Internet. One way You can do so is by making sure You are using a secure web browser. Our ecommerce Site uses industry-standard Secure Sockets Layer (SSL) encryption on all ecommerce web pages where Personal Information is submitted by You. Your Personal Information has been secured with a digital security technology provided by VeriSign®/RSA, a trusted leader in digital security. As an extra precaution, please make sure that You are using the latest version of an SSL-enabled browser. We recommend using Internet Explorer 7.0 or higher, Firefox 2.0 or higher, and the latest version of Safari. This will better protect the confidentiality of Your Personal Information, including Your credit card information, while it is transmitted over the Internet.
Even though We have taken steps to protect Your Personal Information from being intercepted, accessed, used, or disclosed by unauthorized persons, You should know that We cannot fully eliminate security risks associated with Personal Information.